Pulai Springs - Johor Bahru

20Km, Jalan Pontian Lama, Pulai, Johor, Johor Bahru, Malaysia, 81110show map
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Highlights
7
Very goodBased on  66 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Malaysia

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Overview

The 5-star Pulai spring resort is set about 20 km from Angry Birds Activity Park.

JB City Square is nearly 20 km from the venue.

Pulai Springs Hotel offers a breathtaking view to its guests.

Pulai Springs Hotel is placed within a 20-minute drive from Sultan Ismail Intl airport.

Rooms

This property offers guestrooms complete with climate control, a balcony, a sitting area, hi-fi and a CD player. Some rooms at Pulai spring resort have a view over the park.

Eat & Drink

A wide variety of dishes is served in Qing Palace Chinese Restaurant, which are 5 minutes’ walk away.

Services

The on-site conveniences include a storage room, a designated smoking area and a newspaper stand.

Relax

Such entertainment options as karaoke and live performances are provided for guests' enjoyment. A gym, aerobics classes and a jogging track as well as lawn tennis, badminton and squash are available on the premises.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   180.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

24-hour services

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Children's menu

Cots

Board games

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre
  • Pedal boating
  • Cycling
  • Tennis court
  • Badminton
  • Basketball
  • Golf course
  • Driving range
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Jogging track
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Package/Parcel services
  • Bell staff/Porter

Dining

  • Full board
  • Breakfast
  • Restaurant
  • Pub
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Casino
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Free toiletries

Self-catering

  • Electric kettle
  • Microwave
  • Cookware/ Kitchen utensils

Media

  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 4 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Sultan Ismail Intl (JHB)7.3 mi
Underground
Yishun MRT Station17.7 mi
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Reviews
7.0
Very goodBased on  66  reviews
  • 6.6
    Good

    Spacious room, clean & value for money. Like the scenery. Swimming pool was great. The concierge guy & driver was very polite. Overall stay great .. Will come back again.

    Room Balcony no lights. Walk way from lift to room was very dimmed. Its dangerous & scary. Driveway into the resort - no lights at all. Hope lightings around the room & facilities can be improved for safety reason.

  • 7.8
    Fabulous

    Room was clean and facilities was good.

    Price reflected at Booked.net was not the amount that was eventually charged. Amount paid was higher.

  • 7.8
    Fabulous

    The swimming pool and jacuzzi are great for kids. The gym is very well maintained. Hotel staff are very friendly and we were transported by Buggy or Van to the Sports Centre which came very helpful when it rained.

    The hotel has very little to offer for food, although it has many restaurants, they sell more or less the same type of food. My daughter and I had food poisoning on the third day of our stay but we are not sure which restaurant it was. Night activities are lacking, the Karaoke is meant for adults only and families can't go for it.

  • 6.6
    Good

    good staff, the room is spacious, the room is clean.

    1. the swimming pool tiles are very dirty. 2. the food in breakfast is not nice 3. the restaurant's lights are dirty (breakfast buffet)

  • 6.6
    Good

    Room was clean, grounds were beautiful, pool was clean, food was good

    Room had been smoked in, room needs more information like a map,

  • 4.2
    Guest rating

    Take longer time to check in as d counter staff unable to locate my order confirmation. He claimed No room available for me. Hes not familiar wif d credit card machine. When we get d room, der is No fridge (I believed it was remove before). Very disappointed.... Dat will be my first n d last visit to this hotel.

  • 5.4
    Guest rating

    Green surrounding

    The breakfast is seem not appetite & lack of variety

  • 5.8
    Guest rating

    Service was poor. There were no Towels in the on checking in and it takes 1 hour to supply them after calling Housekeeping on the phone. On top of that they only supplied bath towels, no face towels. Having come back after a long and tired day, both our two rooms could not open and had to go to reception to change the card key combination.

  • 7.0
    Very good

    The pool and the breakfast provided was good. Reception were friendly and followed up on requests to see if they had been actioned.

  • 4.6
    Guest rating

    Nice gardens

    Very bad service from staff. Aparment not clean, no towels, toilet paper, tissues and so on..... Noisy

  • 5.4
    Guest rating

    I like pulai spring because of the fresh air in the morning & with the natural trees!

    I didn't like the cleanliness of the resort ! I found out the hotel room got a lot of ants ! The room is old & dirty !

  • 3.2
    Guest rating

    The hotel rooms is getting old .the towels are old, bad smell and black. The iron clothes are black and burned . The sheets are old . The staffs are not wellcoming and smiling . The have a shutle to lego land but we were denied using becuse we did not book directly through them . They are far from the city and don't have a shutle to the city ,very strang to me . I think the hotel is govermental

  • 3.2
    Guest rating

    None of the showers in restrooms by any pool works properly and you will rarely find soap/shampoo in any of them. Extremely dirty and horribly maintained place. Breakfast was one of the worst I've had in my whole 9 day stay in Malaysia. the GM of this hotel should consider using the facilities himself to see what the hell is going on here.

  • 6.6
    Good

    The location is not too far from the city and shopping area. The rooms and surrounding area is nice, clean, greenery, and spacious rooms with quite many facilities.

    The house keeping is very difficult to help. We must call many times before they give what you ask. They don't prepare some items like doormat. They also don't prepare water dispenser inside the unit with several bedrooms. The kitchen utensils is not complete, there is no knife.

  • 7.0
    Very good

    The staffs were very helpfull and kind. The Resort Grounds were beautiful. Peacefull.

    ...The rooms utilities need to be updated...... ...And, after room serviced the next day...i found missing towels...forgotten to be replace...... ...End up using my own....

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Highlights
7
Very goodBased on  66 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Malaysia

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 4 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sultan Ismail Intl (JHB)7.3 mi
Underground
Yishun MRT Station17.7 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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